Answers to common questions about ordering cookies and cupcakes from The Frosted Sheep Bake Shop in Canton, CT.
Frequently Asked Questions
All orders are placed through our website. Browse our menu, select your items, choose your pickup date and time, and complete checkout online.
Most items are prepared through pre-order to ensure quality and availability. You must place your order (6-48 total items) in advance for pickup at our Canton, CT bakery. Single items are available for purchase without pre-order at our Canton, CT store location.
Orders must be placed at least 24 hours in advance. Orders placed after 3 PM will begin processing the following day.
We may be able to accommodate shorter timelines depending on availability. Please contact us directly and we’ll do our best to help.
You’ll choose your pickup date and time window during checkout. Orders are prepared specifically for that window.
All orders are picked up at:
The Frosted Sheep Bake Shop
220 Albany Turnpike
Canton Village Shopping Center
Building 5, Rear Unit
Canton, CT 06019
Located behind The Home Place, on the way to Napa Auto Parts.
We specialize in cookies and cupcakes, with classic favorites and rotating seasonal flavors, all baked from scratch using premium ingredients.
Yes. We introduce seasonal cookies and cupcakes throughout the year, along with special collections for events like our grand opening.
At this time, we focus on a curated menu and do not offer custom flavors. We may introduce new flavors over time as part of our seasonal or special collections.
All pre-orders orders must be paid in full online at checkout. We do not accept payment at pickup for pre-orders placed online.
Single cookies and cupcakes, along with other items such as birthday candles and napkins, can be purchased with your order in-store.
Changes and cancellations must be requested as early as possible. Orders within the 24-hour preparation window may not be eligible for changes or refunds.
If you are running late, please contact us. We will do our best to accommodate, but cannot guarantee availability outside your selected pickup window.
We plan to offer shipping for select cookie products in the future. Shipping is not available at the moment.
No. Cupcakes will be available for pickup only. Shipping will be limited to select cookie offerings once available.
Yes. Gift cards are sold online and in-store. They can be used for online orders or in-store purchases.
Yes. For larger orders, we recommend placing your order in advance. For quantities over four dozen, please contact us directly.
At this time, we do not offer gluten-free or vegan products.
Our kitchen handles common allergens including dairy, eggs, wheat, and nuts. We do not guarantee that any product is free from allergens.
We are hard to find, but easy to love. At The Frosted Sheep Bake Shop, we serve customers from Canton, Avon, Simsbury, Farmington, and nearby towns.
The Frosted Sheep Bake Shop
220 Albany Turnpike
Canton Village Shopping Center
Building 5, Rear Unit
Canton, CT 06019
Located behind The Home Place, on the way to Napa Auto Parts.
Yes. Our bakery is a short drive from Avon, Simsbury, Farmington, and West Hartford, making us a convenient option for cookies and cupcakes in the area.
We encourage customers to leave reviews on Google. Your feedback helps others discover our bakery and helps us continue improving.
You can reach us through our Contact page or email us directly. We’re happy to help with questions about orders, products, or availability.
Hard to Find, Easy to Love
Store Hours:
Wednesday-Saturday: 10am-5pm
Sunday-Tuesday: Closed
Address:
220 Albany Turnpike
Canton Village Shopping Center
Building 5, Rear Unit
Canton, CT 06019
Located behind The Home Place, on the way to Napa Auto Parts.